Welcome to Vertigo.la (“we”, “us”, “our”). Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or use our event venue services. By accessing our website or booking our venue, you consent to the data practices described in this policy.

Information We Collect

Personal Information

  • Name: To facilitate your venue booking and personalize your experience.
  • Contact Information: Including email address and phone number for communication regarding your booking.
  • Event Details: Information about your event, such as type, date, and special requests.
  • Billing Information: To process payments for event venue reservations and related services.

How We Use Your Information

  • To Facilitate Services: To provide, manage, and maintain venue bookings and event-related services.
  • Customer Support: To assist you with inquiries, address any issues, and enhance your event experience.
  • Communication: To send you confirmations, updates, and reminders related to your booking.
  • Legal Reasons: To comply with laws and regulations, and for our legitimate business purposes.

A2P 10DLC Messaging

We utilize A2P (Application-to-Person) 10DLC (10-Digit Long Code) messaging services to send SMS notifications and other communications to our clients. By providing your phone number, you consent to receive messages related to:

  • Booking Confirmations
  • Event Reminders and Updates
  • Promotional Offers

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

We use cookies to enhance user experience, improve site performance, and analyze web traffic. You may adjust your browser settings to refuse cookies, but this may affect some features of our website.

Third-Party Services

We will not share information with third-party vendors for the purposes outlined in this policy. These parties are required to maintain the confidentiality of your information and comply with privacy regulations.

  • Mobile phone information will not be shared with third parties/affiliates for marketing/promotional purposes

Your Choices

You have the right to:

  • Opt Out of Email Communications: Unsubscribe at any time.
  • Opt Out of A2P 10DLC Messaging: Follow the opt-out instructions provided in the messages.
  • Access and Update Your Personal Information: Contact us to review or modify your details.

Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no online platform can guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. If any changes are made, we will revise the date at the top of this policy and notify you as necessary. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vertigo Event Venue
400 W Glenoaks Blvd, Glendale, CA 91202

By using our website and services, you agree to the practices described in this Privacy Policy. Please feel free to reach out to us with any concerns.

If you have any questions, feel free to contact us at book@vertigo.la