Welcome to Vertigo Event Venue! By using our website, services, or SMS communications, you agree to these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

SMS Communications

By opting into SMS communications from Vertigo Event Venue, you consent to receive text messages regarding our services and offerings.

Types of Messages You May Receive

You may receive SMS messages for the following purposes:

  • Appointment reminders and event updates.
  • Booking confirmations and venue details.
  • Responses to inquiries and customer support.

Message Frequency

Message frequency may vary based on your interactions with us. Customers may receive up to 10 messages.

Message and Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for additional details.

Manage Your Subscription

  • Opt-In: To opt in to SMS communications, text START or subscribe through our website.
  • Opt-Out: To stop receiving SMS messages at any time, text STOP. A confirmation message will be sent to verify your opt-out status.
  • Help: For assistance, text HELP. Alternatively, contact us at:

Opt-In Message

When you subscribe, you will receive the following message:
“Thank you for subscribing to Vertigo Event Venue updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Visit https://vertigo.la/privacy-policy for Privacy Policy and https://vertigo.la/terms-and-conditions for Terms of Service.”

Opt-Out Message

When you unsubscribe, you will receive the following message:
“You have successfully unsubscribed from Vertigo Event Venue updates. You will no longer receive messages. To opt back in, reply START.”

Help Message

When you request assistance by texting HELP, you will receive the following message:
“Thank you for contacting Vertigo Event Venue. For assistance, please call (818) 242-7252, email book@vertigo.la, or visit https://vertigo.la. Visit https://vertigo.la/privacy-policy for Privacy Policy and https://vertigo.la/terms-and-conditions for Terms of Service.”

Your consent to receive SMS communications is collected explicitly through:

  • Website Forms: Users opt-in by checking a box during the sign-up or inquiry process.
  • Direct Inquiries: Customers providing their phone numbers are informed of SMS terms and explicitly consent to receive messages.

Sample Messages

Examples of SMS messages include:

  1. “Hi [Customer], this is [Name] from Vertigo Event Venue. Your appointment for [Date/Time] is confirmed. Reply STOP to unsubscribe.”
  2. “Hello [Customer], here’s the link to schedule your event: [https://vertigo.la/contact]. Reply STOP to unsubscribe.”
  3. “Hi [Customer], your event is confirmed for [Date/Time]. Call (818) 242-7252 with any questions. Reply STOP to unsubscribe.”

Privacy Policy

Vertigo Event Venue values your privacy. We ensure your personal data is:

  • Used solely for SMS communications related to bookings, reminders, and customer support.
  • Not shared with third parties for marketing or promotional purposes.

For more information, visit our Privacy Policy at: https://vertigo.la/privacy-policy.

Terms of Service

For full details about our services and SMS communication terms, visit our Terms & Conditions at: https://vertigo.la/terms-and-conditions.

Prohibited Content

We comply with all carrier regulations and do not send SMS messages related to:

  • Gambling or gaming.
  • Short-term loans or financial services.
  • Adult content or other prohibited categories.

Limitation of Liability

Vertigo Event Venue and its affiliates are not responsible for:

  • Technical issues or service disruptions beyond our control.
  • Damages resulting from the use or inability to use our SMS services.

All services are provided “as is,” without warranties of any kind.

Changes to Terms

Vertigo Event Venue reserves the right to update these Terms and Conditions at any time. Updates will be posted on our website and communicated to users where applicable. Continued use of our services constitutes acceptance of these terms. The most recent update was made on [01/18/2025].

Contact Information

If you have any questions or require support, please contact us: